Clinical Operations

Sr. Clinical Operations Manager

Office Location: Pasadena, CA or San Diego, CA

Arrowhead Pharmaceuticals, Inc. (Nasdaq:  ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead’s RNAi-based therapeutics leverage this natural pathway of gene silencing.

Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates.

Arrowhead’s corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI and San Diego, CA.  Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. 

The Position

The Senior Clinical Operations Manager (COM) manages multiple Phase 1-4 clinical trials independently with the objective of achieving key study deliverables and milestones.


  • Serve as the main point of contact and coordination for assigned trials
  • Accountable for the overall completeness and inspection readiness of the TMF for assigned studies
  • Develop, manage, review and track study budgets and contracts
  • Review and approve external service provider change orders, contract amendments, and invoices
  • Provide accurate study drug utilization forecasts and periodic updates for assigned studies
  • Review and approve study drug labeling and procurement of ancillary supplies
  • Develop and approve Pharmacy Manual and associated study-specific templates and forms
  • Support IRT system set-up, testing, and on-time activation
  • Accountable for site and study-level IMP accountability and final reconciliation
  • Oversee investigator identification, feasibility, selection and site activation
  • Oversee management of investigative site issue escalations, performance and compliance issues
  • Develop, review, approve and deliver site-level training and study level updates to investigative sites
  • Oversee investigative site close-out activities
  • Oversee execution of assigned studies, manage study timelines, operational plans, and CRO performance to achieve deliverables on time, on budget and with acceptable quality
  • Oversee the development and finalization of clinical operational plans (eg Monitoring Plan, TMF Plan, Protocol Deviation Plan) case report forms, informed consent documents, study specific forms, study training and reference materials
  • Contribute to the development of protocols, amendments, clinical study/periodic reports and investigator brochures
  • Provide updates on study/site status as needed to management and to ensure timely updates are reflected on and equivalent public trial registries
  • Manage adherence to GCP and local regulations governing study execution
  • Track, report and present study metrics, progress reports, and timelines
  • Proactively identify and resolve trial-level risks and issues
  • Assist in the external service provider selection
  • Oversee external service provider (eg CRO, central lab, recruitment, homecare, etc.) set-up, activation, deliverables and close-out activities
  • Support TA Management in program level projects or responsibilities as assigned
  • Contribute to TA/Program-level documents and reports
  • May serve as primary point of contact/TA representative to internal departments as assigned
  • Provide guidance, mentorship and oversight to more junior Clinical Operations staff members
  • Effectively collaborates and coordinates with external service providers and Arrowhead functional groups and departments such as Safety, Legal, Finance, Program Management, Medical Writing, Clinical Pharmacology, and Regulatory to achieve study deliverables
  • Support the conduct and resolution of routine and focused study audits and inspections
  • Participate in and represent Clinical Operations in cross-functional initiatives, as assigned by management, and may act on behalf of department when designated
  • Maintain compliance with assigned procedures, guidelines, study plans and applicable regulatory requirements
  • Develop, author, or own SOP/Work Instructions, forms or templates


  • Minimum 8 years in clinical research and development
  • Preferred 3 years onsite monitoring/auditing/site management experience
  • Preferred 3 years managing external clinical service providers on a clinical study
  • Minimum 3 years in the role of managing a Phase 1-3 interventional trial
  • Preferred 1 year managing direct reports
  • Advance knowledge of ICH-GCP
  • Excellent interpersonal, verbal and written communication skills
  • Consistently display a high level of professionalism, diplomacy and respect for others
  • Must be able to work collaboratively and professionally with team members and external service providers such as CROs
  • Strong organizational skills and attention to detail
  • Ability to multi-task and prioritize appropriately
  • Proficient in clinical project management tools and techniques
  • Ability to think critically and problem-solve effectively
  • Accurate and timely in performance of duties
  • Understands need for confidentiality in all aspects of position
  • Proficient software skills (Outlook, Word, Excel, Power Point, MS Project)
  • Proficient in Veeva eTMF and Medidata EDC


  • 4-year college degree preferred
California pay range
$170,000$200,000 USD

Arrowhead provides competitive salaries and an excellent benefit package.   

All applicants must have authorization to work in the US for a company.   

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